Terms and conditions

The Eat Local, Stay Local Program is a Tasmanian Government program designed to encourage Tasmanians to travel and eat out and support our tourism and hospitality business. Under this program 100,000 vouchers valued at $100 each are available.
The registration period for the Eat Local, Stay Local Program opens at 10am, Monday 2 June and closes at 5pm, Monday 16 June 2025, inclusive.

Registration Terms and Conditions

1. You must reside in Tasmania.
2. You must be 18 years old or over at the time you register.
3. You must be able to provide your full name, phone number, email address and home address at the time of registration. If you do not have an email address you can visit a Service Tasmania centre for assistance with registering.
4. To be eligible to receive an Eat Local Stay Local voucher (Voucher) you must register your details in the Eat Local Stay Local ballot during the registration period.
5. Registering your details for the ballot is not a guarantee of receiving a voucher.
6. You can only register once. Multiple registrations will not be valid.

General Terms and Conditions

7. The Voucher is a single claim with a total face value of $100.
8. Vouchers are not transferable or redeemable for cash.
9. To be eligible to claim your Voucher reimbursement, you must spend a minimum of $50 on a single eligible activity. You will only be reimbursed for the amount you have spent up to $100. No ‘change’ or ‘credit’ will remain on the voucher for use at a later date or on a subsequent purchase.
10. Vouchers cannot be used in conjunction with any other offer, or with any other successful Eat Local Stay Local voucher recipients.
11. You must purchase and complete your eligible activity (see list of eligible activities below) between 1 July 2025 and 31 October 2025 (the eligible period).
12. Purchases made outside the eligible period cannot be claimed.
13. Purchases made during the eligible period for bookings or activities that will occur outside the eligible period cannot be claimed.
14. Eligible activities must be undertaken with businesses that are located in Tasmania.
15. Eligible activities can be undertaken on any day of the week, including weekends, public holidays and school holidays, during the eligible period.

Voucher Redemption Terms and Conditions

16. You must be a successful recipient allocated through the ballot process and have been issued with a claim number in order to redeem.
17. You can only claim one transaction per Voucher. The transaction must be at least $50.
18. You must complete your eligible activity before you can redeem your Voucher.
19. To redeem your Voucher you must complete the redemption form via the link provided in your successful notification.
20. You must complete all sections of the redemption form, including providing your bank account details and uploading a copy of your proof of purchase.
21. Proof of purchase means a document issued by the supplier such as a tax invoice, invoice or receipt and can be printed or handwritten, and must include the following information:
    • a. ABN where provided
    • b. Supplier Business Name e.g. name of accommodation venue.
    • c. Amount paid (must be a minimum of $50).
    • d. A description of what was purchased (itemised if more than one item).
    • e. A receipt, invoice or reference number.
    • f. Document that shows a zero-balance due, or words that confirm status of payment, e.g. 'paid in full'
    • g. Date of transaction.
    • h. Date of stay or activity, e.g. check in and check out date of accommodation.
22. The payment of the reimbursement into your nominated bank account will be made once your redemption form has been submitted by you, and reviewed and accepted by the Department of State Growth.
23. It is recommended that you submit your redemption form within 30 days of completing an eligible activity.
24. The redemption period closes on 30 November 2025. You will not be able to submit your Voucher redemption form after this date.

Eligible Activities

25. The Voucher can only be claimed for the following types of eligible activities:
    • a. Accommodation: Establishments allowing short term stay, such as apartments, backpacker and hostels, bed and breakfasts, cabins or caravans in holiday parks, cottages, farm stays, holiday houses, motels, hotels, resorts and retreats and lodges.
    • b. Hospitality: Establishments that provide dine-in meals and takeaway meals, such as restaurants, cafes, clubs, hotels and motels.
    • c. Visitor Experiences: May include:
      1. i. Tours: businesses that offer regularly organised tours led by experienced guides. These may include a personal host and/or commentary. For example: boat cruise, guided walk, bus tour, air tours, agri-tourism, food and wine tours, outdoor and adventure tours.
      2. ii. Attractions: places/areas of interest that offer a distinct visitor experience and that have a fee for entry.

Ineligible Purchases

26. The following types of purchases are not eligible to be claimed with your Voucher, but can be completed as part of your activity at your own expense:
    • a. Purchase of food or drink from retail outlets such as supermarkets, general stores, providores, bottle shops or service stations.
    • b. Purchase of retail goods such as souvenirs, gifts or items of a personal nature.
    • c. Sport participation fees.
    • d. Transport services that are not part of an organised tour experience, such as airfares, vehicle hire, taxis, uber rides, transfers.
    • e. Information Services.
    • f. Events.
    • g. Fuel purchases.
    • h. Alcohol purchases, unless part of an eligible activity and must not be more than 50% of the total amount being claimed. (Refer to FAQs for more information).
    • i. Parks & Wildlife Service park passes and entry fees.
    • j. Parks & Wildlife Service campground fees.
    • k. Gift vouchers.

27. You cannot use your Voucher to pay any cancellation or fees incurred for cancelling or changing any booking.