What we will do
We will check your application to make sure we understand what you are asking for and that you have paid the application fee or decide that we will waive the fee.
We might contact you to ask you to clarify your application or to help you make an application that we can accept and progress.
We may transfer your application to another public authority if we are not best placed to locate and provide the information.
Once we have accepted your application, we will search for the information you have requested and assess it to determine if all or part of it can be disclosed.
You will be notified in writing of the decision on your application as soon as practicable. This will usually take no more than 20 working days from when your application is accepted.
If your request is complex, or you have asked for a large amount of information, we may ask you to give us more time.
If there is a need to consult with a third party, more time is allowed. We will let you know the outcome as soon as possible, but as far as possible no later than 40 working days. We will let you know if this is happening.
If we decide to not disclose all or part of the information you have applied for, we will provide the reasons for the refusal together with details about your right to seek a review of the decision.