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Department of State Growth


What is web accessibility?

Web accessibility is about making web content available to all web users, including those with disabilities such as auditory, visual, physical, speech, cognitive, and neurological disabilities. It is also about making websites as accessible as possible regardless of what technology is used to browse.

Department of State Growth and accessibility

The Department of State Growth is committed to making this site accessible to all members of the community. The Department of State Growth website seeks to meet Level AA accessibility standards as defined in the W3C Web Content Accessibility Guidelines 2.0. Meeting these standards is an ongoing process.

If you encounter any web accessibility issues or have some feedback about the site's accessibility, please contact us and we will try to resolve this issue or provide the information in an alternative format.

National Relay Service

If you are deaf or have a hearing impairment or speech impairment, contact us through the National Relay Service.

TTY users should phone 133 677 then ask for 131 444 (for non-emergencies). In an emergency,  TTY users dial 106 directly on their TTY.

Speak and Listen users phone 1300 555 727 then ask for 131 444 (for non-emergencies) or 000 (in an emergency).

Internet relay users connect to the National Relay Service, then ask for 131 444 (for non-emergencies) or 000 (in an emergency).

Further information can be obtained from the National Relay Service website.

Accessibility of PDF files

Adobe provides online conversion tools to help visually impaired users read PDF documents.

They convert PDF documents into either HTML or ASCII text, which can then be read by screen reader programs.

Visit Adobe's accessibility site for more information on how to make PDF files more accessible  to people with disabilities.

There are also a number of free online PDF to Word converters that can be found by typing PDF Converter or similar into your preferred search engine. The Department of State Growth does not endorse the use of any of these free online conversion sites.

Disability action plans

The Disability Framework for Action requires each Government Agency, as part of their strategic and business planning, to prepare a disability action plan which set out how the needs of people with a disability will be considered in the design and delivery of agency policies, programs, services and facilities. View our current disability action plan here.