Information communication and technology

Technology has become increasingly important for the operations of Tasmanian businesses and the functioning of the state’s economy. The internet, cyber security, digital marketing, cloud, data analytics and customer relationship management (CRM) software are just some of the technology developments that are becoming essential for businesses to remain competitive.

The commercial benefits of technology adoption are significant – one recent study found that advanced levels of data analytics can increase revenue for businesses by 6.7 per cent a year on average, but the full dividend is much broader – including job creation, improved convenience for consumers and higher living standards for Tasmanians.

In 2022 Deloitte Access Economics released the Tasmanian ICT Sector Scan commissioned by the Tasmanian Government. This report confirmed that:

• The state’s ICT sector continues to grow and already generates almost $1.7 billion in revenue a year, a significant contribution to our economy.
• In 2021, Tasmania’s technology workforce consisted of 9,663 people, with 62 per cent of the workforce being employed in other industries throughout the economy such as agriculture, finance and professional services.
• The workforce includes employees of businesses that are headquartered in Tasmania as well as those based elsewhere that have operations in the State.
• Two in five (40 per cent) of Tasmanian technology businesses have been operating for more than 20 years, demonstrating considerable longevity.
• Tasmanian ICT companies have expertise in a wide range of capabilities including systems development, programming and software development, data and analytics, systems integration and build, and cyber security.
• Opportunities for further growth include further developing the skills of the technology workforce by upskilling current staff, improving the skills pipeline by promoting career path case studies and presenting our expertise to international markets via the Tasmanian Trade Advocates.

The full report can be found at: Deloitte Access Economics Tasmanian ICT Sector Scan